Rule 3(2) IT Rules 2021 Compliance
Grievance Redressal & Contact
Designated Resident Grievance Mechanism for Users & Law Enforcement Authorities in India.
Resident Grievance Officer Details
Designated OfficerGrievance & Legal Compliance Officer
Official Contact Emailsupport@mmmapp.in
Jurisdiction & AddressMmm Intermediary Services, Registered Corporate Office, India
Statutory Response Timelines (IT Rules 2021)
- 24 Hours: Acknowledgement of grievance receipt sent to complainant.
- 24 Hours: Expedited takedown for complaints regarding non-consensual intimate media or impersonation under Rule 3(2)(b).
- 15 Days: Maximum period for total resolution or redressal of submitted grievances.